Delivery & Returns
usa delivery
Free Delivery on Orders over $200:Exceptions: Australia, Austria, Belgium, Denmark, Finland, Norway, Sweden, and Germany will incur shipping charges.International Shipping with Global-e:Some countries benefit from seamless shipping through our partner, Global-e.Duties, taxes, and shipping fees are all-inclusive at checkout for these countries.Exceptions: Australia, Austria, Belgium, Denmark, Finland, Norway, Sweden, and Germany will only pay for shipping fees at checkout.Orders to Unlisted Countries:For countries not listed on our homepage country switcher, we offer free delivery.Please note, that these orders may be subject to additional duties and taxes imposed by the destination country's customs department.Jacques Marie Mage is not responsible for these fees or delays, as they are determined by each country's tax authorities.Signature Requirement:All packages require an adult signature upon delivery. Please ensure delivery to a secure location.Shipping Schedule:Orders are processed and shipped Monday to Friday from our Los Angeles warehouse, excluding holidays.Delivery is subject to item availability and order volume. Pre-ordered items will be sent upon arrival, as indicated on the product page.You will receive an email with tracking details once the order is dispatched.Order Cancellation:Please note that we cannot guarantee cancellation requests after a transaction. However, we will strive to provide the best customer experience possible.Should you have any questions or require further information prior to making a purchase, feel free to reach out to us at shop@jacquesmariemage.com.